Privacy Policy

Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Company or Practice Name
• Job Title
• Email Address
• Phone Number
• Mailing Address
• Any information voluntarily submitted through contact forms or inquiries

Business Information

When requesting our healthcare revenue cycle management services, we may collect business-related information necessary to evaluate or provide our services.

Website Usage Information

We may automatically collect information including:

• IP Address
• Browser Type
• Device Information
• Operating System
• Referral Source
• Pages Visited
• Date and Time of Visit
• Website Usage Statistics

This information helps improve website performance and user experience.

How We Use Your Information

We may use your information to:

• Respond to inquiries
• Provide requested services
• Schedule consultations or meetings
• Communicate regarding our services
• Improve our website and customer experience
• Send administrative updates
• Maintain business records
• Comply with legal and regulatory obligations
• Protect our legal rights and prevent fraud

SMS Communications

If you voluntarily opt in to receive SMS messages from USA Med Claims, you may receive text messages related to:

• Appointment reminders
• Customer support
• Billing notifications
• Service updates
• Account notifications
• Responses to your inquiries

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us through our website.

SMS Consent and Privacy

Mobile phone numbers collected for SMS communications are used solely for the purposes described above.

Mobile opt-in data, SMS consent, and phone numbers collected for SMS messaging will NOT be shared, sold, rented, or disclosed to third parties or affiliates for their marketing or promotional purposes.

All other categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing purposes.

How We Share Information

We may share your information only as necessary with:

• Service providers who assist in operating our business
• Payment processors
• Technology vendors
• Cloud hosting providers
• Legal, regulatory, or governmental authorities when required by law
• Professional advisors such as attorneys or accountants

These providers are required to maintain the confidentiality and security of your information.

We do not sell your personal information.

We do not sell or share SMS consent or mobile phone numbers for marketing purposes.

Healthcare Information

USA Med Claims provides healthcare revenue cycle management and related administrative services.

Where applicable, we handle protected health information (PHI) in accordance with applicable contractual obligations and healthcare privacy regulations.

Healthcare providers remain responsible for maintaining compliance with applicable healthcare privacy laws, including HIPAA where applicable.

Cookies and Analytics

Our website may use cookies and similar technologies to:

• Remember preferences
• Analyze website traffic
• Improve website functionality
• Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to:

• Provide requested services
• Fulfill contractual obligations
• Comply with legal requirements
• Resolve disputes
• Enforce our agreements

Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information where legally permitted
• Withdraw consent where applicable
• Opt out of marketing communications

Requests may be submitted using the contact information provided below.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

Children's Privacy

Our website and services are intended for business and professional use.

We do not knowingly collect personal information from children under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any revisions will be posted on this page together with an updated Effective Date.

Continued use of our website after changes become effective constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

USA Med Claims

Website: https://usamedclaims.com

Email: info@usamedclaims.com

Phone: +1 254 708 1141

By using our website or communicating with USA Med Claims, you acknowledge that you have read and understand this Privacy Policy.